FAQs


CUSTOM ORDERS:

Do you work on commission?

Yes. If you would like to order a piece of art in a shape to match your home décor or in a size to fit a space in your home we look forward to hearing from you. Contact us at framesbyerika@gmail.com with your ideas and pictures or use the contact page.  

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DELIVERY TIMES:

How long will it take for my art to arrive?  

Lead times vary. A small frame usually takes 2 to 3 weeks from the date of placing your order. Larger frames will be longer. 

We do however always try to accommodate short turnaround times, contact us and we will do our best to accommodate your order. 

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RETURNS:

What is your returns policy?

Unfortunately due to the custom nature of the artwork we are unable to accept returns if you are simply unhappy with the product. If there is a problem with the artwork or it arrives damaged please send us a message via the 'Contact Us' section. We want you to be 100% satisfied with your original art.